Shipping Policy

  1. Shipping Methods
    • 1.1. We offer a variety of shipping options, including standard shipping, expedited shipping, and international shipping. The available options may vary based on your location and the products you have purchased.
    • 1.2. Shipping fees will be calculated at the time of purchase and will be based on the shipping method selected, the destination, and the weight and size of the products.
  2. Processing Time
    • 2.1. We aim to process and ship orders as quickly as possible, typically within 1-3 business days.
    • 2.2. Please note that processing time may be longer during busy periods or for customized or personalized products.
  3. Delivery Time
    • 3.1. Delivery time will vary based on the shipping method selected and the destination. 3.2. Standard shipping typically takes 3-7 business days within the US and up to 14 business days for international orders.
    • 3.3. Expedited shipping is available for an additional fee and typically takes 1-3 business days within the US.
    • 3.4. Please note that delivery time may be longer for remote locations or during busy periods.
  4. Tracking Information
    • 4.1. Once your order has shipped, you will receive a tracking number via email or text message, depending on the contact information provided at checkout.
    • 4.2. You can track your package by clicking the link in the email or by logging into your account on our website.
  5. Customs and Import Duties
    • 5.1. For international orders, customs and import duties may be charged by the destination country. These fees are the responsibility of the customer and are not included in the shipping fee or the product price.
    • 5.2. Please check with your local customs office for more information about these fees.
  6. Shipping Restrictions
    • 6.1. We currently ship to most countries around the world. However, we may be unable to ship to certain countries or regions due to local restrictions or limitations.
    • 6.2. Please check the shipping options and restrictions at checkout to ensure that we can ship to your location.

Thank you for choosing our e-commerce website. If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us at admin@auroramall.store